Product update email template, from https://devrelay.so/blog/product-update-email-template
Replace everything in [brackets]. The second block is a filled-in example for Acme, a made-up help desk.

# 2. Monthly product update email template

Subject: [Best change], [second change] and [N] more updates
Preview: What's new in [Product] this [month]

Hi [first name],

Here's what changed in [Product] in [month].

## [Headline feature]
[Two sentences: what you can do now, and why it matters.]
[Link: How it works]

## Also new
- **[Feature]**: [one sentence]. [Link]
- **[Feature]**: [one sentence]. [Link]

## Improved
- [Thing that works better, in terms users notice].

## Fixed
- [The symptom users saw] no longer happens.

## One tip
[A feature people already have but don't use, in two sentences.]

Every change is in the [changelog]. Reply to this email if something
isn't working the way you expected; it comes to the team.

[Your name], [role] at [Product]

---

Example:

Subject: Send later, faster search and 3 fixes
Preview: What's new in Acme this September

Hi Priya,

Here's what changed in Acme in September.

## Schedule replies to send later
Write a reply whenever you have a minute and pick when it goes out.
It lands at 9am in your customer's time zone.
How Send later works →

## Also new
- **Snooze**: press S on any conversation and it comes back when the
  customer replies.

## Improved
- Search finds tickets by customer email domain, not just full address.

## Fixed
- Attachments over 10 MB show an error with the size limit instead of
  failing silently.
- The unread count no longer stays at 1 after you read everything.
- Saved replies keep their formatting when you insert them.

## One tip
Type "/" in any reply to search your saved replies without leaving
the keyboard.

Every change is in the changelog. Reply to this email if something
isn't working the way you expected; it comes to the team.

Sam, product at Acme